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After switching to Pulse, we were pleased to know that our IT service bills were consistent and fixed fee each month. This part was huge because finally we could plan and budget for our IT service expenses. We also appreciated the fact that Pulse would dispatch experienced technicians based on the issue at hand resulting in faster resolution of problems that arose. One of the most valuable parts of working with Pulse is that I know there will be a quick and appropriate resolution to any issue that we experience. This process gives me peace of mind because like most small businesses, we need quick and efficient responses to any and every system issue we may face. Pulse’s consistency and dependability in service is unparalleled to providers we’ve had in the past.